Privacy Policy

PropSteady Management LLC

Last Updated: November 1, 2024

PropSteady Management LLC (“we,” “us,” “our”) is committed to protecting the privacy and security of the personal information of our clients, tenants, vendors, and visitors to our website. This Privacy Policy explains how we collect, use, and share information when you engage with us.

Information We Collect

We collect information in the following ways:

Direct Interactions: Information provided directly to us, such as when you contact us, sign a lease, or use our property management services. This includes your name, address, phone number, email address, and other relevant information.

Digital Engagement: Data collected automatically through your interactions with our website, marketing emails, and SMS messaging. This may include IP addresses, browsing behavior, and preferences.

Third-Party Sources: We may receive information from third parties, such as credit reporting agencies or payment processors, as part of our property management services.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our property management services

  • Communicate with you about your property, lease, or account status

  • Send you updates, including SMS messages, about our services and property management updates

Improve our website, services, and customer experience
Comply with legal obligations and protect our rights

10DLC Campaign Compliance

In line with 10DLC Campaign regulations, we prioritize the security and privacy of SMS communications. If you choose to receive text messages from PropSteady Management LLC, please note that:

Opt-In Consent: You must provide consent to receive text messages. You may opt out of receiving SMS messages at any time by replying “STOP” to any text message we send.
Data Usage: We only use your mobile number to send relevant property management notifications and will not share your mobile number with third parties without your explicit consent.
Data Security: We use industry-standard security measures to protect your information during SMS communication and adhere to regulatory guidelines for secure data handling.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

Service Providers: Third-party companies that assist us with services like payment processing, customer support, and analytics, all of whom are bound by confidentiality obligations.
Legal Compliance: Law enforcement or regulatory agencies, if required to comply with legal obligations or protect our rights.

Data Security

We use secure servers, firewalls, and SSL encryption to protect your information. Despite these measures, no transmission over the internet or data storage system can be guaranteed as completely secure.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Withdraw consent for SMS communication
File a complaint regarding our data practices with a supervisory authority

Contact Us

If you have any questions or would like to exercise your rights, please contact us:

PropSteady Management LLC
303 Rue Louis XIV, Suite 101
Lafayette, LA 70508
Email: info@propsteady.com
Phone: +1 (337) 485-4851

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through our services.